Xero is a cloud bookkeeping provider. This means that instead of having a piece of software on your desktop that you have to struggle with on your own, you have access to a web account that you can link to your bookkeeper and accountant. Together, you can make financial decisions based on real-time information.
You don’t have to worry if you have a question, users get free unlimited email-based support from Xero and phone call-backs when needed. There are also video tutorials, online help, certified Xero advisors and an online community of engaged users.